Payment Details
PAYMENT OPTIONS (DOMESTIC INDIA CUSTOMERS):
CHAYA has an current account with HDFC Bank, R.A Puram, Chennai. You can pay us in the following ways:-
(All our prices are inclusive of taxes)
1. Google Pay- 9840668521 (name - Sowmya Kumar Arjun Chaya Tanjore) | UPI id : chayatanjore-5@okhdfcbank
2. By cheque - made in favour of ”CHAYA ARTS & CRAFTS”. The cheque can be dropped off at our store or couriered to our address. *Please note all cheques are subject to realization.
3. By Cash at our retail store / gallery at Eldams road.
4. By wire transfer / cheque / cash deposit into our account. Please mention your name in the transfer details. If there is any description box, please mention ‘arts for personal use’.
(We do not have a card swiping machine at the gallery. Hence no debit card or credit card can be used for swiping. We apologize for the inconvenience. )
BELOW ACCOUNT IS FOR ALL BANK TRANSFERS
Our Bank Address: HDFC BANK, No.10, III Cross street, Opposite Chennai Kalliappa hospital, RA Puram, Chennai - 600 028 , INDIA
Our Store Address: CHAYA, 63, Eldams Road, Ground Floor, Usman Court, Teynampet, Chennai 600018. (Opp Punjab National Bank)
IMPORTANT NOTE:
1. Please note any advances paid towards CHAYA products cannot be refunded after the work has commenced
2. If for any reason, once the order commences, if there is any discrepancy between the customer and CHAYA, CHAYA reserves a right to return the full advance for such customers for their orders. The order then stands cancelled immediately. Chaya reserves the right to refuse future work for such customers too.
3. The process for placing a customized order is as follows: The pre invoice is sent to customer with all the order details. After every detail is verified and the advance amount is paid, the invoice is sent to the customer for verification via email. Once this is verified and confirmed by the customer by reply email, then the work commences. From this point on the order is final. We will not be able to make any modification to the work in between.
4. We do not share work in progess pictures as webeleive in givign artists their space and freedom to work. We do not like to stress them in any way and hence prefer to give them time to complete their work, especially those that work with god pictures. Once the product is ready,a photo of the product will be shared with the customer. At this time, the customer can check the same and suggest any minor enhancements to the painting and the artist will do it if possible. We strive for customer satisfaction as it gives the Chaya team immense happiness.
5. Once the painting is completed and framed,an email will be sent to close the final amount payable.Once the balance is paid, this will be ready for delivery. Please see our shipping link for shipping details.
INTERNATIONAL CUSTOMERS (for those who dont have a bank account in India)
We have listed a couple of options below that we are comfortable with. Please do email us at chayatanjore@gmail.com for any clarifications. If you would like to gift your family and friends with something from CHAYA, do let us know....we would love to be a part of it :)
1. XOOM.COM
Xoom online money transfer has been a great favorite of all our USA (and other NRI) customers. Xoom is owned by PayPal and hence is very safe. The amount also comes in immediately into our account thereby making the next delivery process really quick.
Process for Xoom ONLY:
Login to www.xoom.com - > Send money to India - > Choose Bank Deposit / UPI - > choose friends and family (not business).
account name: first name is Sowmya & Last name : Kumar (please ensure the name is correct)
If there is a reason for transfer –please note a personal reason.
Our address is G1, 63, eldams road, Usman Court, Alwarpet Chennai 600018, India
Email: chayatanjore@gmail.com
Phone no associated with the account: +91- 9840668521
Bank Details:
Account Name : SOWMYA KUMAR
Bank: HDFC Bank; Bank A/c No. 50200086879159
A/c Type Current Account ; IFSC ID - HDFC0000141
Please mention your name in the transfer details.
MICR Code – 600240012 ; Swift Code: HDFCINBBCHE
2. FOR ALL OTHER INTERNATIONAL PAYMENT PORTALS - PLEASE GET IN TOUCH WITH US AT SO WE CAN SHARE OTHER PERSONAL INDIVIDUAL ACCOUNT DETAILS. SOMETIMES THERE CAN BE AN ISSUE WHEN TRANSFERRING TO A CURRENT ACCOUNT IN INDIA.
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3. Money gram / Western Union has also worked well with us. (for western union - please give in the name of sowmya kumar . please do not give in the company name)
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